How to Spa & Spa Policies
Arrival –
Please arrive 30 minutes prior to your scheduled treatment. Arriving late could interfere with your treatment. All appointments end at their scheduled time so the next guest will not be delayed.
What to Wear –
Most body treatments are enjoyed without clothing, but wear whatever makes you comfortable. Robes and slippers will be available before and after your treatment.
Valuables –
Please leave your valuables in the safe provided in your guest room or at home. We are not liable for your personal items.
Age Requirements –
All guests age 16 and older are welcome to enjoy all of our treatments. Guests under the age of 16 must be accompanied by an adult at all times.
Gratuities –
A 20% service charge will be added for each spa service. Additional gratuities are at your discretion.
Cancellations –
You must notify us 3 hours in advance to avoid being charged 100% of the scheduled service. Cancellation of packages requires 24-hour notice.
Running Late –
Arriving late limits the time for your treatment. Please be on time so that the next guest will not be delayed. If you are late, the full value of your treatment will be applied.
Health Considerations –
When you are booking, please notify us of any health considerations, such as high blood pressure, allergies, any physical ailments or disabilities, or if you are pregnant. This way, we can suggest an appropriate treatment.
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